IICRC CERTIFIED FIRM  

Environmental Management or its authorized agents agree to perform the work specified within this work order authorization in a professional manner using reasonable care to obtain satisfactory results. The professional cleaner is limited in attaining the best results due to the condition and nature of the article or surface being cleaned.

Listed below are conditions which are most commonly encountered for which we disclaim liability and for which the customer agrees not to hold Environmental Management or it's authorized agents responsible or liable in any way.

CARPET / AREA RUGS / FABRIC: The nature of some spots makes it impossible to restore color or texture. At times a spot will appear to be even more visible after general cleaning. Spot work on rust, liquor, cosmetics, ink, coffee, lipstick stains, acne medication, bleach and alike, is performed at the customer's risk. Fibers in carpet & fabric, by nature, have certain permanent characteristics (fluffing, blooming, pile shading) that cannot be changed and may even be highlighted by cleaning. The colorfastness of fabric, leather, vinyl or other materials depends on the material and the dyes used in manufacturing. After testing such materials, the technician will advise the customer regarding the adverse effects which may result due to the cleaning process. Backing, lining and other materials and processes used in manufacturing carpet & upholstery fabric my produce adverse results in the face material when cleaned. There is no way of determining when such results will occur. Shrinkage is another problem that can occur after the cleaning process which usually only effects natural fiber carpet, rugs and fabric. All fibers will be tested and discussed with the customer. Buckling on carpet is normal after cleaning, especially on older carpet. Carpet loses 50% of its strength when wet, therefore, as the carpet dries its strength increases, which allows the carpet to stretch itself back to its original position. Some carpet must be re-stretched mechanically because it has become worn due to normal use. There is an extra fee for stretching carpet. Environmental Management and its authorized agents will not be liable for shrinkage and buckling. Urine stains from humans or pets can become permanent over time. Since there is no way to determine the age of a urine stain, we are unable to guarantee its removal.